Welcome, welcome, welcome to. . .
WOMEN, NEGOTIATION & POWER — LEVEL 1.
Never before has it been so imperative for the health of our human community and planet that women find our voices and step into our leadership.
We are the key – to climate change, to peace, to collaborative action and to a deeper democracy that creates a more just world for everyone.
We need gender balance in all systems. . .
for our own satisfaction and happiness, for our partners and kids, for the more-than-human world.
Imagine a world where women all over the planet really have our sh*t together when it comes to negotiation.
Where “we got this” -- in our mode, not in man-mode.
Where we know how to be firm, fair, strong, confident, and free of past conditioning of who negotiates and who leads.
Saying Yes, saying No.
How we claim value.
How we communicate and resolve conflict.
How we work across culture and difference.
How we manage a team.
How we deal with anger.
How we create more enlightened workplaces.
How we recognize, harness and use our tremendous power.
How we create a global sisterhood.
How we get armed combatants to lay down their weapons.
How we push back against rising authoritarianism which makes our ability to negotiate impossible.
How we deepen democracy and build a more collaborative world.
• 5 PRE-RECORDED PRESENTATIONS BY SUSAN, EACH ABOUT 90 MINUTES OF RICH, INSIGHTFUL CONTENT
MODULE 1. Power, Patriarchy, Negotiation, Democracy
We start this journey with considering the context in which all negotiations occur and an exploration of some key defining concepts.
All negotiations take place in an ancestral and present-day context. Negotiation power is determined by our “BATNA”, or walk-away alternatives, whether the issue is personal, work-related or global.
Whatever your individual circumstances, it is most likely that you have each been raised under a social system known as “patriarchy”, essentially a system where males hold primary power in most social, family, religious and economic roles and retain control over the majority of money, property and resources.” Most contemporary societies on earth today are patriarchal even if not explicitly defined as such by their own constitutions and laws.
Patriarchy has existed for about 6000 years and has influenced women’s walk away alternatives in negotiation. This reveals itself both inside of us, and in the world around us. Awareness helps us navigate this reality more effectively, with eyes wide open. One of the key impacts of patriarchy on women has been to silence us, and take away our power. It is time to change that.
So, what is power? What is patriarchy? What is negotiation? What gives you power in negotiation? How is negotiation connected to democracy? Authoritarianism? And why does this matter to women?
MODULE 2. Collaboration, Competition and Conflict Basics
Competition, collaboration; win-lose, win-win; power-over, power-with. These are simple ideas with big consequences for our individual lives, and for the world.
Competition and collaboration are the two main strategies in negotiation. To negotiate well, we need to have a clear model in our head of which strategy we are pursuing and when and why each is useful. This keeps us on track and shapes our choice of tactics. As the Buddhist saying goes – if you know the direction you are going, all you have to do is keep walking.
Raised in competition, it has been a super exciting challenge for me to learn and walk the talk of collaboration. It’s also important, especially for women, to understand that collaboration is NOT accommodation, or lose-win, women’s global Achilles heal.
Similarly, we need to surface our beliefs about conflict and not just “lump it” or avoid it, a byproduct of what feminist icon Carol Gilligan calls the “tyranny of the kind and nice”. Without conflict, there would be no need to negotiate. And without negotiation, we are just sticking with the status quo. But we need to understand what conflict is, what causes it and why negotiation is most often the ideal and most powerful way to resolve it in the majority of circumstances.
Collaborative negotiation is not easy. It needs to be firm and fair. Sometimes it needs to take the form of collaborative hardball, especially when dealing with bullies. Collaboration is a breakthrough for women (as it is for all disenfranchised groups.) Research and my experience suggest that it is women’s more intuitive strategy and the one we need to fully master to bring our collaborative presence and leadership to a world that so desperately needs it.
MODULE 3. The Core Elements of Collaborative Negotiation: Positions, Needs/Interests, Reframing, Alternatives
Our attention is the most powerful resource we have.
And becoming needs literate and placing our attention on our own needs fulfillment and those we care about is power.
Frustrated needs and interests is what drives conflict, and needs satisfaction is what supports creativity, harmony, and collaboration.
These are simple concepts, yet sometimes hard to execute.
Conflict is framed by positions and often polarizes from there into competitive escalation. What is needed is the ability to identify the needs and interests beneath the positions, create distance from them, and reframe the conflict into a joint problem to be solved. This also requires creativity and managing ones own trauma triggers and reactivity.
Becoming needs literate is transformational, both for ourselves individually and for what we can achieve for the world around us through negotiation. For women, allowing ourselves to have needs, see and identify them clearly, is often the first step. As the “second sex”, we have been deeply trained to satisfy the needs of others, especially men or our children, to be “needless/wantless”, so this can take some practice and adjustment.
This module builds skill with distinguishing a need/interest from a position, needs literacy, connecting to what you want and need, being able to receive, to have and to believe that our needs are worthy of fulfillment, claiming value, connecting to our NO, being able to firmly and fairly state our position.
We apply the concepts and skills to your “critical incidents”, situations in your personal or professional lives that are calling for negotiation. We practice with multiple scenarios, identifying positions, underlying needs and interests, the skill of reframing and thinking through creative alternatives, and supporting each other to think through when we should walk away.
MODULE 4. Emotion, Culture, and Negotiation Climate
Behind the negotiation structure explored in Module 3 is the “rumbling” of emotion and culture. That sounds disparaging but it is not. This is a world of richness.
Some negotiations or conflict situations can simply be challenging problems to solve, but what most often makes them truly difficult are the emotions involved and the identity group issues that trigger strong emotion.
Emotion and culture together create the negotiation climate, kind of the underlying software running behind the scenes.
So what are we talking about here?
First, being emotionally literate is integrally connected to needs literacy. Being able to feel what gets triggered when needs get blocked is crucial not only to our well-being but the strength of our influence and advocacy.
What are the main categories of emotion and how are they connected to needs and interests? How can we use emotions well to influence? In our minds and behavior, which emotions are acceptable for us as women? How can we use anger as fuel that is key to our power when harnessed well?
Feeling is what makes us alive. Expressing it well lands and influences.
And then culture – how does it show up in negotiation? There’s a lot of richness to learn about culture and negotiation. Negotiation itself is a culture-bound concept, especially for so many women around the world who can’t negotiate period because of cultural dictates. What we explore in this module are the predictable ways that identity and culture can show up in negotiation. Culture is essentially group personality if you will. Knowing ourselves and the human groups we identify as being part of is crucial to understanding what happens to us when things get hot, competitive, adversarial. We make so much of identity group differences – race, gender, age, tribe. It can seem like they are the source of so much conflict, when really it has much more to do with the “group-o-centrism” or identity-group polarization that comes from creating a competitive, adversarial climate.
Both emotion and identity/culture/worldview are big topics. In this course we will start the exploration of them both, our understanding of how emotion gives us critical information about unmet needs, and the predictable way that divided climates can unnecessarily polarize us around identity when what we really need to do is support each other across tribe as sisters.
MODULE 5. Communication with AEIOU
At the end of the day, negotiation is about communication. We bring all the pieces covered thus far together with our celebrated model AEIOU. Used around the world with many cultures, AEIOU, stands for Attack, Evade, Inform, Open and Unite.
A, E, I, O and U are all each essentially tactics in negotiation. They are used, often unwittingly, to meet underlying needs and interests. A model like this one helps us become super aware of whether the tactics we are using are ultimately supporting or getting in the way of our strategy and what we need and want.
All participants will have access to the 360(degree) version of the AEIOU Assessment of Negotiation and Conflict Communication Behaviors, https://www.susancoleman.global/aeiou , a $75 value.
We will use this model to analyze negotiations and conflict, to get 360 feedback on our behavior and do some negotiation jujitsu skill-building practice. We will practice our own ability to assert, listen, disarm abusive behavior, build common ground and create collaborative outcomes on our own or other conflict negotiation scenarios.
As we incorporate AEIOU, we will apply all module concepts to at least two negotiation simulations that will be conducted off-line with other group members and de-briefed in class.
Pre-recorded Presentations by Susan Coleman of concepts
Interactive activities, video clips, negotiation simulations with other participants
Interactive 2 hour “live” sessions on zoom with Susan that include:
Q & A Discussion, Role-play, Interactive Exercises, Reflection/journaling Questions
About 2 Hours of Supplementary Content to Enrich the module including related readings, podcasts, movies, guided practices
Entry into a Private Facebook community to watch the replays and connect with other women for further conversation and connection
An email with the playback on each zoom session
A welcome orientation letter
The AEIOU Negotiation and Communication Online 360 assessment
Multiple worksheets, guided exercises for skill practice
A private coaching session with Susan upon completion of all modules
We recommend you purchase a journal of your own choosing to use throughout the course
Access to the course for the duration of its lifetime!
MAY 6
MAY 13
MAY 20
MAY 27 - Integration & Practice
JUNE 3
JUNE 10 - Integration & Practice
MAY 4
MAY 11
MAY 18
MAY 25
JUNE 1
JUNE 8
JUNE 15
I think so many women want to rise and want to dismantle the systems that are currently at play but often feel powerless or don't feel they have the tools, myself included.
I want to improve my negotiation skills and end the patriarchy.
The world needs a different approach, a woman's brand of negotiation.
Fascinating and timely topic
I think it’s very important to understand that patriarchy is not a given, it’s not natural, it’s just the warped system we live in.
I thoroughly enjoyed this course! I loved the mixed media presentations and the lively conversation with students. Because of the diverse participants, I could see myself taking it again and again!! Brilliant!
Tamaron – Attorney, 2020
Susan is a fountain of knowledge and experience and has the amazing ability to create a safe space to help you reflect about habits of communication, conflict resolutions and negotiations in the bigger context, throughout history, in a patriarchal society as well as your own personal habits, to strengthen your negotiation skills.
Participant, 2020
The course overall left a very powerful and meaningful impression on me. I continue to mull over some of the ideas you shared with us and we further discussed. And it has certainly helped me to continue to place the pieces of my own personal and professional ‘puzzle’ to where they belong and carry on letting go of what is no longer serving me. Thank you so much, I am so glad that our paths have crossed.
Karina Sakhibgareeva, 2020
I just want to say thank you sister for the classes we had on women power and negotiation... recently I was harassed and arrested and I had to negotiate between me and those with guns that were sent to arrest me ... with different allegations like apparently am spoiling women!
I told one of the men who was so harsh to me and pointing his gun at me: how do you come in such large numbers with guns to arrest only one woman with not even a stick, am I that powerful??? Or scary ??? The conversation changed and they became softer ... we later had a conversation and it turned out good!Riya Yuyada, South Sudan, 2020
“Susan est une véritable professionnelle de la négociation et vous met à disposition des outils pour apprendre à négocier. De plus, les séances en groupe sont très interactives. Je recommande chaleureusement !"
Myriam Mesbah, Paris, France
attorneys
peacebuilders
mothers
intimate partners
diplomats
students
entrepreneurs
artists
civil servants
activists
want to build their negotiation and influencing skills no matter what stage of the life and negotiation you are
want to use the best tools, techniques and strategies in negotiation
want to take a step back and assess how they are conducting themselves in negotiation and conflict
think systemically, and want to gain more insight of the connections, from the intimate to the global
want to increase the power of the feminine and gender equality in all systems
want to understand how traditional negotiation literature doesn’t really account for the problem of patriarchy
are interested in creating a more pleasurable world for ourselves and humanity
want to create a collaborative sisterhood across the global north and south, to learn from each other and to dismantle patriarchy one negotiation at a time
* women identified
a severe and frightening degradation of the planet
women remaining second (or third or fourth) class citizens globally
a rise in authoritarian and patriarchal leaders in charge of very large and important economies
the doomsday clock, the best measure of our proximity to nuclear war, now only micro seconds away from midnight
military spending completely out of control instead of spending our money addressing basic human needs (which creates peace!)
hidden bias from women and men alike to support women stepping into our fullest talent and leadership
our children facing a very uncertain future
women making ourselves small so we don’t overshadow men
women giving our power away in subtle and not so subtle ways. . .
Covid 19 putting more pressure on women and setting us back. . .
Susan is a socialpreneur, negotiation guru, coach, organization consultant who has been “making good trouble” for over 30 years. She has extensive global experience (e.g. United Nations worldwide, Government of Afghanistan, NASA, American Express, commercial litigation practice) and has worked with women and men from almost every country on earth. She is personable, warm, and passionate about empowering women through negotiation as an end in itself, and as a key strategy to build a more democratic, peaceful and sustainable planet. Susan also specializes in collaborative processes to build common ground and has worked with groups as large as 1000, including warring factions. She is the proud Mom of a daughter and son from whom she learns daily about gender intelligence and becoming more fully human. Go here for Susan's full biography.
A FEW SCHOLARSHIPS AVAILABLE - IF INTERESTED, EMAIL US TO APPLY.